SecureAccess

One of RCSD’s top priorities is to protect the data of our staff, students, parents/guardians,  vendors, and community partners. To further secure our organization and our collective data, Technology Services has built a strategy to implement 2-Step Verification, also known as two-factor authentication (2FA) or multi-factor authentication (MFA).

Multi-factor authentication is a proven approach to drastically reducing automated cybersecurity attacks. Research shows that providing an extra barrier and layer of security makes it incredibly difficult for attackers to get past, blocking more than 99% of account compromise attacks.

In compliance with the District’s cyber and ransomware insurance coverage, all RCSD employees will be required to enable 2-Step verification on or before May 27, 2022.

Here’s what you can expect:

• On May 28, 2022, all RCSD employees will use 2-Step Verification.

  • Please plan to use 2-step Verification every time you access secured applications. You will need it to access Gmail (both web and desktop versions), PowerSchool, Otus, and Clever, as you will be asked to authenticate.

• After you turn on 2-Step Verification, you’ll need to complete a second step to verify it is you when you sign in.

  • To skip the second step each time you sign in on your computer or phone, check the box next to “Don’t ask again on this computer”. 
  • Important:  Only check this box on devices you regularly use and don’t share with anyone else.

To help protect your account, complete one of the below Second Steps:

Use Google Prompts (Recommended)

Google prompts are push notifications to the Gmail app you’ll receive on:

• Android phones that are signed in to your District Gmail Account

• iPhones signed in to your District Gmail Account

Based on the device and location info in the notification, you can:

• Allow the sign in if you requested it by tapping “Yes, It’s Me”
• Block the sign-in if you didn’t request it by tapping “No, don’t allow”

Please click the instructional video to the right for a guided tour, we’ll walk you through how to enable 2-Step Verification and what to expect using Google Prompts.

Use a verification code from a text message or call

A 6-digit code may be sent to a number you’ve previously provided. Codes can be sent in a text message (SMS) or through a voice call, depending on the setting you chose.

To verify it’s you, enter the code on the sign-in screen.

Please click the instructional video to the right for a guided tour, we’ll walk you through how to enable 2-Step Verification and what to expect using text messages.

Use Google Authenticator from your District provided iPad

Google Authenticator is an app installed on all District iPads, as a backup solution, that creates one-time verification codes when you don’t have an internet connection or mobile service.

Enter the verification code on the sign-in screen to help verify it’s you.

Please click the instructional video to the right for a guided tour, we’ll walk you through how to enable 2-Step Verification and what to expect using the Google Authenticator app from your District-provided iPad.

Other

Please submit a support request via SchoolDude if you do not have access to a mobile phone number that can be used to enable any of the above solutions.

1. Login SchoolDude
2. Create a New Ticket
3. Ticket Details > Work Type: 2-Step Verification (2FA/MFA)